OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
199 ratings and 113 comments received in the last 90 days.
09 May 2025
Excellent service from everyone that I spoke with.
08 May 2025
I couldn't fault the service we received
04 May 2025
very good
04 May 2025
Jamie Cox, the sales operative was very professional.
03 May 2025
Very smooth process buying and picking the car up. First class service throughout.
02 May 2025
completely satsified
01 May 2025
Whole process completed in a short time. Delivery arranged keeping in view my commitments.
29 April 2025
The sales executive Jodie Price at Yeovil BMW was very welcoming and polite. During the process, I did not feel pressured by her to buy a new car, and the delivery was hassle free a delight.
24 April 2025
Good comms and flexible to fit around my requirements. Friendly and knowledgeable team. Made the process exciting as it should be. Ellie was awesome.
03 June 2025
My job was completed on time and with little fuss. I was received and dealt with in a very professional manner and made to feel welcome it was like we were old friends. I was kept informed by several phone calls throughout the day.Truly great service
03 June 2025
Five star for all areas.
03 June 2025
My car was serviced as required and ready on time as promised
02 June 2025
Olli in service department is excellent,always had brilliant service from olli
02 June 2025
Very impressed with the whole experience, the complimentary merchandise was a very pleasant and appreciated gesture. Thank you.
30 May 2025
Michal Very polite Very helpful
27 May 2025
Polite and efficient
27 May 2025
as above
26 May 2025
Very good service
25 May 2025
Easy reception and courteous staff
02 June 2025
BMW Vertu in Yeovil have dealt very efficiently with our car buying needs for a long time. We are treated like important customers and no requests seem to much for the excellent sales staff, Jamie Cox in particular.